Terms & Conditions

1. Ownership

This website ("Platform") is owned and operated by YUPPIES MANUFACTURING SDN. BHD. (180375-W) (hereinafter referred to as "we", "us", or "our").

2. Access & Use

Your access to and use of this Platform is subject to your acceptance of these Terms & Conditions. By accessing or using the Platform, you agree to be bound by these Terms.

We reserve the right to update, modify, or change these Terms at any time without prior notice. Continued use of the Platform constitutes acceptance of any revised Terms.

3. Registration & Data Usage

By registering or using our Platform, you agree that we may collect and use your information for:

  • Order processing
  • Customer service
  • Marketing and promotional purposes
  • Business and strategic development

All personal data will be handled in accordance with applicable laws and will not be disclosed in a manner that identifies you personally without consent.

4. Orders (Bulk Purchase Policy)

  • All products sold on this Platform are strictly sold in box quantities only.
  • We do not sell individual units unless explicitly stated.
  • Orders placed are subject to acceptance and product availability.
  • Once an order is confirmed, it cannot be modified or cancelled.

5. Delivery

  • All deliveries are fulfilled via third-party logistics platforms such as EasyParcel and its courier partners.
  • Delivery timelines may vary depending on location and courier service.
  • We are not liable for any delays, losses, or damages caused during transit by the courier service.

6. Pricing & Payments

  • All prices listed on the Platform are in Malaysian Ringgit (MYR) and exclude shipping fees unless stated otherwise.
  • We reserve the right to amend prices at any time without prior notice.
  • Payments must be made in full through the approved payment gateways on the Platform before orders are processed.

7. Intellectual Property

All content, brands, logos, graphics, and text on this Platform are the intellectual property of YUPPIES MANUFACTURING SDN. BHD. Unauthorized use, reproduction, or distribution of any materials is strictly prohibited.

8. Limitation of Liability

To the maximum extent permitted by law, YUPPIES MANUFACTURING SDN. BHD. shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

  • Use or inability to use the Platform
  • Purchase or use of any products
  • Delays, errors, or interruptions

9. Third-Party Links

This Platform may contain links to third-party websites. We do not control or endorse these websites and are not responsible for their content or any loss or damage arising from their use.

10. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Malaysia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Malaysia.

11. E-Invoice

In compliance with Malaysia's e-invoicing requirements, customers may request an e-invoice after purchase. You may be required to provide:

  • Full name
  • Identification number
  • Tax Identification Number (TIN)
  • Other necessary details

12. Exchange, Return & Cancellation Policy

12.1 Exchange Policy

  • Exchanges are only applicable for damaged or defective products.
  • Claims must be made within 5 days of receiving the goods.
  • Proof (photo/video) and original order details are required.

12.2 Non-Exchangeable Items

  • Bulk orders
  • Promotional items
  • Items without valid proof of damage

12.3 Cancellation Policy

All orders are strictly non-cancellable once placed.

13. Contact Information

For any inquiries, please contact us:

  • Company Phone: +606 3365663